Privacy Policy
Last updated: November 29, 2025
Introduction
CRYVON LTD ("we", "our", or "us") operates the CryVon VPN mobile application and the CryVon IPTV mobile application (collectively, the "Services"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.
We are committed to protecting your privacy and ensuring you have a positive experience when using our VPN and IPTV services.
This Privacy Policy applies to both CryVon VPN and CryVon IPTV applications. Each service may collect different types of data as described in the sections below.
Information We Collect
CryVon VPN
Account Information
- Email address (when signing in with Google)
- Display name and profile information from Google account
- Unique user identifier for account management
Usage Data
- Connection timestamps (when you connect/disconnect)
- VPN time remaining and usage statistics
- Server selection preferences
- Premium subscription status
Device Information
- Device type and operating system version
- App version
- Language preferences
We do NOT collect or log: Your browsing history, DNS queries, IP addresses you visit, or any content of your internet traffic while using the VPN.
CryVon IPTV
Account Information
- Email address (when signing in with Google)
- Display name and profile information from Google account
- Unique user identifier for account management
Usage Data
- Playlist management data (M3U URLs, portal credentials stored locally on device)
- Viewing preferences (favorites, recently watched channels)
- App usage statistics and feature interactions
- Premium subscription status
- Theme and language preferences
Device Information
- Device type and operating system version
- App version
- Language preferences
- Screen resolution and display settings
We do NOT collect or log: The content you watch, specific channel names or URLs you access, or any streaming data. Playlist URLs and portal credentials are stored locally on your device only and are never transmitted to our servers.
How We Use Your Information
For Both Services:
- To provide and maintain our Services
- To manage your account and subscription
- To process premium purchases through Google Play
- To send you service-related notifications
- To provide customer support
- To detect and prevent fraud or abuse
- To improve our Services
Specifically for CryVon IPTV:
- To sync your preferences and favorites across devices (if cloud sync is enabled)
- To provide personalized content recommendations
- To improve playback performance and stability
Third-Party Services
Our app uses the following third-party services:
Google Sign-In
Used for authentication. Subject to Google's Privacy Policy.
Google Play Billing
Used for processing premium subscriptions. Subject to Google's Privacy Policy.
Google AdMob
Used for displaying ads to free users. Subject to Google's Privacy Policy.
Firebase
Used for authentication, database, and analytics. Subject to Firebase Privacy Policy.
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
CryVon VPN: VPN connection logs are not stored. Usage statistics are retained only for the duration of your active account.
CryVon IPTV: Playlist data and viewing history are stored locally on your device. If cloud sync is enabled, this data may be stored in encrypted form on our servers. You can disable cloud sync at any time in the app settings.
Data Security
We implement industry-standard security measures to protect your personal information:
- CryVon VPN: End-to-end encryption for all VPN connections
- CryVon IPTV: Local encryption for stored playlist credentials and preferences
- Secure storage of account data using Firebase
- Regular security audits and updates
- No logging of your internet traffic (VPN) or viewing content (IPTV)
- Secure transmission of all data using HTTPS/TLS protocols
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for data processing
- Export your data in a portable format
To exercise these rights, please contact us at info@cryvon.com.
Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us: