CryVon Arena – Privacy Policy
Last updated: July 29, 2026
Introduction
CRYVON LTD ("we", "our", or "us") operates CryVon Arena (the "Game"), a multiplayer mobile action game. This policy explains what data the Game collects, why we need it, how long we keep it, and how you can delete it. It applies only to CryVon Arena; our other apps are covered by the CryVon VPN & Walls policy.
No advertising and no ad tracking. CryVon Arena contains no ads, no advertising SDKs and no cross-app tracking. We never sell your data.
What we collect and why
| Data | Why | Required? |
|---|---|---|
| Email address | Creating your account, signing in and account recovery. | Yes (account required to play online) |
| Username & display name | Identifying you to other players, leaderboards, friends and clans. | Yes |
| Google account ID (if you use Google Sign-In) | Signing you in without a password, via Firebase Authentication. | Only if you choose Google Sign-In |
| Device identifier | Linking your session to a device, preventing duplicate/abusive accounts. | Yes |
| IP address | Connecting you to a game server, security logging and rate limiting. | Yes (technical necessity) |
| Game progress (level, XP, rank, currencies, inventory, quests) | Saving your progress across devices and sessions. | Yes |
| Match statistics (kills, wins, placements) | Rank calculation, leaderboards and matchmaking balance. | Yes |
| Chat messages and social data (friends, clans, blocks, reports) | Delivering in-game chat and enabling moderation of abusive behaviour. | Only if you use chat/social features |
| Crash & performance diagnostics (Firebase) | Finding and fixing crashes and performance problems. | Yes |
We do not collect your contacts, photos, precise location, camera or microphone data. The game has no voice chat and never requests microphone access.
Children and in-game chat
CryVon Arena includes real-time text chat with other players, and is not directed at children under 13 (under 16 in the EEA/UK). Chat messages are filtered for profanity and can be reported, muted and blocked in-game. We store reported messages so we can review them. If you believe a child has created an account, contact us and we will delete it.
Who we share data with
- Google Firebase – authentication and crash diagnostics.
- Google Play – app distribution; purchase records stay with Google.
- Our own servers (game servers and API, operated by CRYVON LTD).
We never sell personal data and we do not share it with advertisers. We may disclose data if legally required to do so.
Security and retention
All traffic between the Game and our API is encrypted with HTTPS. Passwords are stored only as salted one-way hashes and are never readable by us. Real-time gameplay traffic uses an unencrypted UDP protocol for latency reasons; it carries only positions, actions and match state — never account credentials or personal details.
We keep your data for as long as your account exists. Security logs are kept for up to 90 days. When you delete your account, personal data is removed as described below.
Your rights and account deletion
Delete your account from inside the game: Settings → Account → Delete Account. Deletion is immediate and permanent.
You can also request deletion, a copy of your data, or correction of your data by emailing info@cryvonltd.com. Full details are on our Account Deletion page. Under GDPR/UK GDPR you also have the right to object to processing and to lodge a complaint with your local data protection authority.