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CRYVON LTD
Enterprise AI Chat Gateway

CryVon AI Chat

Unify channels, knowledge, and human handoff with a secure AI chat gateway built for modern customer experiences.

Multi
Channel Orchestration
Smart
Knowledge Retrieval
Human
Handoff Workflows
Real
Analytics & Insights

Core Capabilities

A complete toolkit to deploy, govern, and improve AI chat at scale.

Conversation Orchestration

Route intents across AI agents, rules, and human operators with full context.

Knowledge Retrieval

Connect documentation, FAQs, and policies to deliver grounded answers.

Human Handoff

Escalate to live support with summaries, context, and disposition tags.

Secure Integrations

Connect CRM, ticketing, and internal tools through audited connectors.

Quality Analytics

Track resolution rates, deflection, sentiment, and content gaps.

Safety Controls

Apply policies, redaction, and response filters to protect sensitive data.

How It Works

Launch AI chat in weeks, not months.

1

Connect Sources

Sync docs, FAQs, policies, and knowledge hubs.

2

Design Flows

Set intents, escalation rules, and tone guidelines.

3

Deploy Channels

Launch on web, mobile, and support portals.

4

Optimize

Monitor quality and iterate with analytics.

Deployment Options

Choose the model that matches your security and compliance needs.

Cloud

Managed hosting with rapid rollout and automatic updates.

Hybrid

Keep sensitive data on-prem while using cloud orchestration.

On-Prem

Deploy within your environment for maximum control.

Use Cases

From support to operations, deliver consistent experiences everywhere.

Customer Support

Deflect tickets with instant answers and proactive guidance.

Sales Enablement

Qualify leads, compare plans, and hand off to sales teams.

Internal Ops

Answer policy and IT questions for employees instantly.

Onboarding

Guide new users with interactive, AI-driven walkthroughs.

Security & Governance

  • Role-based access and audit trails
  • Data redaction and retention controls
  • Approval workflows for sensitive intents
  • Custom safety policies for regulated teams

Performance Insights

  • Resolution, deflection, and handoff metrics
  • Feedback loops for quality improvement
  • Conversation topic clustering and trends
  • Exportable reports for leadership

Ready to launch AI chat?

Tell us about your channels, data sources, and customer journey. We will craft a rollout plan for your team.